​OSIG serves the citizens of the Commonwealth of Virginia by: Conducting annual, unannounced inspections of state facilities operated by the Department of Behavioral Health and Developmental Services; Inspecting, monitoring and reviewing the quality of services at state-operated facilities and the more than 1,000 licensed providers of behavioral health, substance use and developmental services; Keeping the General Assembly and Joint Commission on Health Care informed of significant problems; and Investigating specific complaints of abuse, neglect or inadequate care.