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Government Affiliated Resources
Listed below is the contact information for local, state, or federal government agencies and companies affiliated (directly or indirectly) with them. A brief description of the agency’s mission provides an overview of its available resources. Contact information, including an active link to the resource’s home page, allows the reader quick access to additional content.
Cancer
Web address:
Address:
1000 Elmwood Ave.,
Rochester, NY 14620
Phone: (585) 563-6221
Email: staff@13thirty.org
Promotes early detection of cancer for individuals in the age group of 13-30 years old for which cancer is the #1 disease-related cause of death.
Web address:
https://4thangel.ccf.org/
4th Angel Program
Cleveland Clinic
9500 Euclid Avenue CA-53
Cleveland, Ohio 44195
Part of the Scott Hamilton CARES initiative, 4th Angel offers survivor-to-patient/caregiver mentoring programs
Web address:
https://www.aicr.org
Phone
1-800-843-8114
Address
P.O. Box 97167
Washington, DC 20090
We champion the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight, and physical activity, so that we can help people make informed lifestyle choices to reduce their cancer risk.
Web address:
Phone: (404) 727-0308
FAX: (404) 727-2880
CancerQuest
2031 Rollins Research Building
1510 Clifton Road, NE
Atlanta, GA 30322
CancerQuest is a cancer education and outreach program at Emory University. We provide reliable information about cancer biology and treatment.
Web address:
https://www.cancer.net/
Email: contactus@cancer.net
Phone: 571-483-1780 or 888-651-3038
Fax: 571-366-9537
Mailing address: American Society of Clinical Oncology, 2318 Mill Road, Suite 800, Alexandria, VA 22314, Attn: Marketing & Communications
The American Society of Clinical Oncology (ASCO) is the voice of the world’s cancer physicians. ASCO’s patient information website — Cancer.Net (www.cancer.net) — brings the expertise and resources of ASCO to people living with cancer and those who care for and care about them. Well-informed patients are their own best advocates and invaluable partners for physicians. Cancer.Net provides timely, comprehensive information to help patients and families make informed healthcare decisions.
Web address:
https://childrenwithhairloss.us/donate/donate-your-hair/
Phone: tel:734-379-4400
Children With Hair Loss is a 501 (c) 3 non-profit organization that provides human hair replacements at no cost to children and young adults facing medically-related hair loss. When a child’s hair is lost due to Cancer treatments, Alopecia, Trichotillomania, Burns, etc., the painful effects are far deeper than just cosmetic. Each year, the number of children requesting our hair replacements increases and with your support, we can continue to increase the number of children we are able to help in the future!
Web address:
https://www.cancer.gov/
tel:1-800-4-CANCER
NCIinfo@nih.gov
NCI leads, conducts, and supports cancer research nationwide to advance scientific knowledge and help all people live longer healthier lives.
tel:1-800-4-CANCERNCIinfo@nih.gov
NCI leads, conducts, and supports cancer research nationwide to advance scientific knowledge and help all people live longer healthier lives.
Web address:
https://www.cancer.gov/research/infrastructure/cancer-centers/find
1-800-4-CANCER
NCIinfo@nih.gov
NCI leads, conducts, and supports cancer research nationwide to advance scientific knowledge and help all people live longer healthier lives.
Web address:
Address:
Astro
251 18th Street South
8th Floor
Arlington, VA 22202
Telephone: 703-502-1550
ASTRO is the voice of the world’s radiation oncologists; RT Answers is their patient information website
Web address:
https://spohnc.org/
SPOHNC
PO Box 53
Locust Valley, NY 11560-0053, USA
Phone: 1-800-377-0928
info@spohnc.org
Peer-to-Peer support via National Survivor Volunteer Network
CAREGIVING
Web address:
https://www.usa.gov/disability-caregiver
https://www.usa.gov
phone
Call 1-844-USAGOV1 (1-844-872-4681)
Get tips and information to help you care for your loved one with special medical needs, including programs for family members of veterans and people with disabilities to get paid to provide care.
Web address:
Phone:
tel:+18006982411
TTY 711
Run by the U.S. Department of Veterans Affairs, the VA Caregiver Support site provides resources, services and other information for family caregivers of veterans.
Employment
Web address:
https://www.vadars.org/drs/transitionservices.htm#pre
1-800-552-5019 (Voice)
1-800-464-9950 (TTY)
Address:
Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Henrico, VA 23229-5019
Email: dars@dars.virginia.gov
Pre-ETS offer students with disabilities an early start at career exploration and preparation for adult life. Beginning at age 14, students with disabilities can connect with DARS for Pre-ETS. DARS works with students, their families, their schools, and community partners to enrich transition planning and support students with the necessary knowledge and experiences to make informed decisions about their future.
Web address:
https://www.vadars.org/drs/transitionservices.htm#gsc.tab=0
Phone:
1-800-552-5019 (Voice)
1-800-464-9950 (TTY)
Address:
Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Henrico, VA 23229-5019
dars@dars.virginia.gov
The Division of Rehabilitative Services (DRS) works together with students, youth, families, schools and community agencies and organizations to provide services that promote successful transitions from school to work and adult life. DRS offers two sets of services to help students with disabilities move from school to post-school life: pre-employment transition services (Pre-ETS) and vocational rehabilitation (VR) transition services.
Web address:
https://www.dol.gov/agencies/vets
Phone:
202-693-3046
Address:
U.S. Department of Labor
AGENCY NAME
OFFICE NUMBER
200 Constitution Ave NW
Washington, DC 20210
VETS programs are designed to prepare transitioning service members, veterans, and their spouses through training opportunities and available grants and by providing employment resources and the expertise to assist them in finding meaningful careers in the civilian world.
Financial Aid
Phone: 804-371-8488
Fax: (804) 452-5454
Email: appeals@dmas.virginia.gov
DMAS Appeals Division 600 E. Broad Street Richmond, VA 23219
Individuals can appeal an action that denies, reduces, or terminates Medicaid / FAMIS coverage.
As part of the appeal process, an impartial representative will review whether your request for coverage should be approved based on applicable law and policy. The result of the appeal is a written decision. Decisions by the DMAS Appeals Division may be appealed to the court for review of the record.
Web address:
https://www.dmas.virginia.gov/for-members/cardinal-care/
Cover Virginia at 1-855-242-8282
On January 1, 2023, all managed care and fee-for-service Medicaid members became part of the Cardinal Care program, including former members of Medallion 4.0 and Commonwealth Coordinated Care Plus (CCC Plus). Medallion 4.0 served children, pregnant women, and adults, whereas CCC Plus served older adults, children, and adults with disabilities or individuals receiving long-term services. The fee-for-service program continues to serve newly enrolled members for a short time and those with limited health coverage.
Web address:
https://www.dmas.virginia.gov/for-members/premium-assistance/famis-select/
For more information, visit CoverVa.org or CubreVirginia.org.
FAMIS Select helps families pay for employer-sponsored health insurance. The FAMIS Select program allows families to choose between covering their children through an employer-sponsored health plan or through FAMIS. Families get up to $100 each month for each child enrolled in FAMIS Select to help pay the family health insurance premium (monthly cost). The total monthly payment from FAMIS Select cannot be more than the total amount of the family premium.
Web address:
https://www.dmas.virginia.gov/for-members/premium-assistance/health-insurance-premium-program/
DMAS administers two Medicaid programs that may reimburse part of a participant’s total share of the employer-sponsored group health insurance premiums. The Health Insurance Premium Program (HIPP) and HIPP for Kids are these programs. All applications are first evaluated for HIPP for Kids and then HIPP if applicants are not eligible for the HIPP for Kids program. This ensures that applicants’ circumstances are fully reviewed and every opportunity for eligibility is granted.
Web address:
Long-term care (LTC) is a range of services and supports you may need to meet your care needs. At some point in our lives, about 60 percent of us will need assistance with things like getting dressed, driving to appointments, or making meals. Planning is critical, but many people are unsure of what is covered by insurance and are often misinformed about what is covered by Medicare.
Web address:
https://www.elderrights.virginia.gov/
8004 Franklin Farms Drive, Henrico, Virginia 23229
Toll-Free: (800) 552-5019
Local: (804) 565-1600
Ombudspersons advocate for older persons receiving long term care services, whether the care is provided in a nursing home or assisted living facility, or through community-based services to assist persons still living at home. In addition, they provide older Virginians, their families and the public with information, advocacy, and assistance to help resolve care problems.
Web address:
https://www.dmas.virginia.gov/for-applicants/applying-for-medicaid/
Phone:
Tel: 1-833-5CALLVA
TDD: 1-888-221-1590
DMAS
600 East Broad Street
Richmond
Virginia. 23219
Virginia Medicaid accepts applications for health coverage year-round. You can choose from three different ways to apply:
Apply online at www.commonhelp.virginia.gov
Call the Cover Virginia Call Center at 1-833-5CALLVA (TDD: 1-888-221-1590) to apply on the phone. Mon – Fri: 8:00 am to 7:00 pm and Sat: 9:00 am to 12:00 pm.
Mail or drop off a paper application (available in English and Spanish) to your local Department of Social Services (mailing may take longer than other application methods).
Web address:
https://www.medicare.gov/
Phone:
1-800-MEDICARE (1-800-633-4227)
TTY 1-877-486-2048
Mailing Address:
Medicare Contact Center Operations
PO Box 1270
Lawrence, KS 66044
Medicare is health insurance for people 65 or older. You’re first eligible to sign up for Medicare 3 months before you turn 65. You may be eligible to get Medicare earlier if you have a disability, End-Stage Renal Disease (ESRD), or ALS (also called Lou Gehrig’s disease).
Paying for Senior Care
PayingforSeniorCare.com strives to be the most complete, up-to-date, and reliable source of simple and easy-to-access information about financial resources for seniors and their loved ones on the internet. To accomplish that, the Eldercare Financial Assistance Locator tool was created, and comprehensive resources are continually being added and updated for those in every state in the nation. The site is owned and operated by Caring, LLC, a leading senior care referral service.
Address: P.O. Box 32217, Charlotte NC 28232
Telephone: 650-312-7100
Web address:
https://www.patientadvocate.org/
Phone:
1 (800) 532-5274
Address:
421 Butler Farm Road
Hampton, VA 23666
Patient Advocate Foundation (PAF) provides case management services and financial aid to Americans with chronic, life-threatening, and debilitating illnesses. Case managers advocate and mediate on behalf of patients to provide avenues of access to therapies, therapeutic agents, and devices deemed medically safe and effective by the medical and scientific communities while working to find sources of reimbursement to pay for care.
Web address:
https://www.vda.virginia.gov/vicap.htm
Phone:
1610 Forest Avenue, Suite 100
Henrico, Virginia 23229
Phone: 804-662-9333 V/TTY
Toll Free: 800-552-3402 V/TTY
A program that offers one-on-one insurance counseling and assistance to people with Medicare and their families.
Web address:
https://www.usa.gov/disability-programs
Call 1-844-USAGOV1 (1-844-872-4681)
If you have a disability, learn how government programs and services can help you with daily life. Topics include Housing, Jobs, Transportation, Health Care, Education, Tribal, Veterans, and Living.
Web address:
https://www.usa.gov/disability-financial-support
Explore various programs and tools to help with housing, taxes, medical bills, service and emotional support animals, and more.
Web address:
https://www.usa.gov/disability-veterans-benefits
Toll-free at 1-844-USA-GOV1 (1-844-872-4681)
1-844-USA-GOV1
Web address:
https://www.vadds.virginia.gov/
Phone: (804) 367-4700
Toll Free: (800) 523-5007
Fax: (804) 527-4523
Address:
CENTRAL DISTRICT OFFICE
9960 Mayland Dr., Suite 200
Richmond, VA 23233
The Virginia Disability Determination Services (DDS), a division within DARS, works in partnership with the Social Security Administration and the Virginia Department of Social Services to make decisions on disability claims for benefits under the Social Security Disability Insurance, Supplemental Security Income, and Medicaid Programs. Following federal regulations, DDS commits to making accurate and prompt disability decisions based on medical and psychological evidence. DDS also considers school information and vocational criteria as appropriate.
Web address:
https://www.dmas.virginia.gov/for-members/waivers/
Call Cover Virginia at 1-855-242-8282 (TDD: 1-888-221-1590) or visit their website coverva.org.
Web address:
https://vda.virginia.gov/vicap.htm
Phone: 804-662-9333 V/TTY Toll Free: 800-522-3502 V/TTY
Address: 1610 Forest Avenue, Suite 100, Henrico, VA 23229
The Virginia Insurance Counseling and Assistance Program (VICAP) is part of a national network of programs that offers FREE, unbiased, confidential counseling and assistance for people with Medicare.
Health
Web address:
National Institutes of Health (NIH)
9000 Rockville Pike
Bethesda, Maryland 20892
301-496-4000
TTY 301-402-9612
Web address:
The Children’s Inn at NIH
7 West Drive
Bethesda, MD 20814-1509
301-496-5672 or toll-free 800-644-4660
hope@childrensinn.org
The Children’s Inn’s mission is to provide a free place like home to children and young adult NIH patients across the United States and the world. At the same time, they participate in life-changing clinical research studies at the National Institutes of Health’s Clinical Center. Everything we do strives to reduce the burden of illness on families, make childhood possible and help advance NIH clinical research.
Hearing
Web address:
Main Phone: 540-332-9000
Toll-Free: 800-522-VSDB (800-522-8732)
Fax: 540-332-9042
Email: info@vsdb.k12.va.us
Mailing Address:
The Virginia School for the Deaf and the Blind
P.O. Box 2069
Staunton, VA 24402
VSDB provides an environment that fosters self-confident students who are contributing citizens and lifelong learners and serves as a resource of excellence for the communities of Virginia that serve students who are deaf/hard of hearing, blind/vision impaired, deaf-blind, or sensory impaired with other disabilities.
Web address:
https://www.vddhh.virginia.gov/outreach.htm
1602 Rolling Hills Drive, Suite 203
Henrico, Virginia 23229-5012
Phone: 804-662-9502 V/TTY
Toll Free: 800-552-7917 V/TTY
Community Services include various services to the deaf and hard-of-hearing community. A major focus of their work is Information and Referral about resources for hearing loss and training to state and local agencies about how to effectively interact with individuals who are deaf or hard of hearing.
Web address:
Main Phone: 540-332-9000
Toll-Free: 800-522-VSDB (800-522-8732)
Fax: 540-332-9042
Email: info@vsdb.k12.va.us
Mailing Address:
The Virginia School for the Deaf and the Blind
P.O. Box 2069
Staunton, VA 24402
VSDB focuses on the whole child, providing truly superior education and skill-building for students who are deaf/hard of hearing, blind/vision impaired, deafblind, and deaf or blind with other disabilities.
Web address:
https://www.vddhh.virginia.gov/interpreters.htm
1602 Rolling Hills Drive, Suite 203
Henrico, Virginia 23229-5012
Phone: 804-662-9502 V/TTY
Toll Free: 800-552-7917 V/TTY
The Directory of Qualified Interpreters provides a quick and easy way to locate a qualified sign language interpreter in the Commonwealth of Virginia. Check out our current Directory listings and tips for using the Directory, and for qualified interpreters, see the Directory Release form so you can be included in this valuable resource.
Web address:
https://www.vddhh.virginia.gov/equipment.htm
1602 Rolling Hills Drive, Suite 203
Henrico, Virginia 23229-5012
Phone: 804-662-9502 V/TTY
Toll Free: 800-552-7917 V/TTY
The Virginia Department for the Deaf and Hard of Hearing (VDDHH) offers telecommunication equipment and assistive technology to qualified applicants as a solution to their communication needs through the Technology Assistance Program (TAP).
Web address:
https://www.varelay.org/
Phone:
866-894-4116 (Voice)
866-246-9300 (TTY)
A free public service, Virginia Relay enables people who are deaf, hard of hearing, Deafblind, or have difficulty speaking to communicate with standard telephone users. Relay services are available 24 hours a day, 365 days per year, with no limit on the number or length of calls a user may make. Every call is handled with the strictest confidentiality. Special features are available for individuals with difficulty speaking, as well as Spanish-speaking and sign-language users.
Web address:
https://www.varelay.org/aboutcaptel.htm
Phone:
1-800-552-7917 (voice/TTY) Captioned Telephone is designed for people with difficulty hearing over the phone and works like any other phone – with one important difference. Using the latest voice recognition software, the Captioned Telephone displays every word the other person says. So you can hear what is being said and read word-for-word captions of your conversation on the Captioned Telephone’s display screen. Best of all, the Captioned Telephone captioning service is free. Spanish-to-Spanish Captioned Telephone is also available.
Kidney
Web address:
Hours: 8:30 a.m. to 5 p.m. ET, Monday – Friday
Email: healthinfo@niddk.nih.gov
Phone: 1-800-860-8747
TTY: 711
The National Kidney Disease Education Program (NKDEP) (2000-2019) promoted evidence-based interventions to improve understanding, detection, and management of kidney disease, including identifying patients at greatest risk for progression to kidney failure. NIDDK carries forward the content, outreach, and promotion activities developed under the program to meet ongoing needs.
Legal
Webaddress:
https://cvlas.org/contact/
RICHMOND OFFICE
101 West Broad Street, Suite 101,
Richmond, VA 23220
804-648-1012
toll-free 800-868-1012 – 804-649-8794 (Fax)
Provides legal services for low-income and other qualifying residents of Charlottesville, Richmond, and Petersburg metros.
Web address:
https://oig.hhs.gov/fraud/consumer-alerts/
webmaster@oig.hhs.gov
Phone: 1-800-HHS-TIPS (1-800-447-8477)
Fax: (800) 223-8164
TTY: 1-800-377-4950
U.S. Department of Health and Human Services
Office of Inspector General
ATTN: OIG HOTLINE OPERATIONS
P.O. Box 23489
Washington, DC 20026
Fraudsters often use technology to impersonate official government personnel from HHS or OIG. These scammers target individuals through various methods, including phone, email, or social media, attempting to obtain money or personal, medical, or financial information. They claim to need your personal information, which they use to commit fraud or steal money. If you believe you have been the target or victim of a scam in which someone impersonated HHS or HHS OIG officials, call the HHS OIG Hotline at 1-800-HHS-TIPS (1-800-447-8477) or online.
Web address:
http://www.dhp.virginia.gov/PractitionerResources/Enforcement/
Virginia Department of Health Professions
Enforcement Division
Perimeter Center
9960 Mayland Drive, Suite 300
Henrico, VA 23233-1463
Telephone: 1-800-533-1560 or (804) 367-4691
Fax: (804) 212-2174
Email: enfcomplaints@dhp.virginia.gov
The agency’s Enforcement Division receives complaints and conducts investigations about alleged misconduct by healthcare practitioners and regulated facilities, including pharmacies, veterinary establishments, and funeral establishments, and conducts inspections of facilities under the authority of DHP.
Web address:
https://dhp.virginiainteractive.org/Lookup/Index
Phone:
119 West Broad St Richmond, VA 23220
The mission of the Department of Health Professions is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public.
You can confirm that your healthcare professional is currently licensed at this web address.
Web address:
https://www.justice4all.org/
Charlottesville
1000 Preston Avenue, Suite A
Charlottesville, VA 22903
Phone: (434) 977-0553
Fax: (434) 977-0558
International: 1-800-269-4717 (In Mexico, dial 001 first)
Richmond
626 East Broad Street,
Suite 200, Richmond, 23219
Phone: (804) 643-1086
Fax: (804) 643-2059
The Legal Aid Justice Center partners with communities and clients to fight for racial, social, and economic justice by dismantling systems that create and perpetuate poverty.
Web address:
https://www.lsnv.org/
703.778.6800
Toll-free for clients 866.534.5243
help@lsnv.org
LSNV is the largest legal aid organization in Virginia, helping thousands of clients yearly in civil legal matters. In addition, we partner closely with other legal aid organizations, state and local bar associations, and the courts to serve the region’s low-income and neediest populations.
Web address:
https://svlas.org/
Administrative Unit & Marion Field Office
227 W. Cherry St.
Marion, VA 24354
phone 276-783-8300
fax 276-783-7411
admin fax 276-378-8400
toll-free 800-277-6754
To Apply: 1-888-201-2772
SVLAS’s mission is to champion equal justice for low-income Virginians and to work to remedy the conditions that burden the low-income community. To these ends, they strive:
*to provide high quality, courteous, and effective legal services to low-income families and individuals facing serious threats to their personal, economic, and family stability; and
*to work with others to identify and respond to problems faced by those in the low-income community within our region.
Web address:
https://www.usa.gov/disability-rights
Phone:
1-844-USA-GOV1 (1-844-872-4681).
Know your rights under federal law. Read about the Americans with Disabilities Act (ADA), which protects people’s rights regarding employment, public accommodations, state, and local government services, and more. Learn about special accommodations for voters and know how to fight job discrimination.
Web address:
https://vlas.org/
Phone:
Phone (Law Line): 1-866-534-5243 or 434-455-3080 (out-of-state numbers)
When you call Law Line (1-866-534-5243), in many cases, you will only receive advice. A paralegal provides the advice, and you may not speak with an attorney. Please have your paperwork ready at the time of the call. If you are not calling about your legal problem, please have the person with the legal problem make the call.
Mental Health
Web address:
https://dbhds.virginia.gov/
Mailing Address:
P.O. Box 1797
Richmond, VA 23218-1797
Main Office
Phone Numbers:
Phone: (804) 786-3921
Voice TDD: (804) 371-8977
Fax: (804) 371-6638
Individuals obtain Mental Health services through Virginia’s community services boards (CSBs). They treat mental health issues, substance use and addiction, and intellectual and developmental disabilities. Every county and city in the state has a CSB. To locate the CSB nearest you, go to https://dbhds.virginia.gov/community-services-boards-csbs. Also, find help by visiting the federal Substance Abuse and Mental Health Services Administration (SAMHSA) treatment locator at https://findtreatment.samhsa.gov/. (search for providers by zip code.)
Web address:
https://www.nimh.nih.gov/health
Phone:
tel:1-866-615-6464
Email Us: nimhinfo@nih.gov
Office of Science Policy, Planning, and Communications
6001 Executive Boulevard
Room 6200, MSC 9663
Bethesda, MD 20892-9663
The mission of NIMH is to transform the understanding and treatment of mental illnesses through basic and clinical research, paving the way for prevention, recovery, and cure.
Protective Services
Web address:
https://www.dss.virginia.gov/about/abuse.cgi
In Virginia: (800) 552-7096
Out-of-state: (804) 786-8536
Hearing-impaired: (800) 828-1120
Adult Protective Services Hotline:
(888) 832-3858
APS investigates reports of abuse, neglect, and exploitation of adults aged 60 and over and incapacitated adults over 18 and provides services when persons need protective services.
Web address:
https://oig.hhs.gov/fraud/child-support-enforcement/
Online: https://oig.hhs.gov/fraud/report-fraud/index.asp
Phone: 1-800-HHS-TIPS (1-800-447-8477)
Fax: (800) 223-8164
TTY: 1-800-377-4950
U.S. Department of Health and Human Services
Office of Inspector General
ATTN: OIG HOTLINE OPERATIONS
P.O. Box 23489
Washington, DC 20026
HHS-OIG plays an important role in investigating cases regarding parents who fail to pay court-ordered child support. If you have any information regarding parents we are trying to locate, submit a tip.
Web address:
https://www.vdh.virginia.gov/domestic-and-sexual-violence-prevention/
If you or someone you know needs help, call the Virginia Family Violence & Sexual Assault Hotline, 1-800-838-8238 or the LGBTQ Partner Abuse and Sexual Assault Helpline at 1-800-356-6998 if you are not able to call, text 804.793.9999. If you are in immediate danger, please call 911.
Domestic violence is a large public health issue that impacts children, teens, and adults. Abuse is a pattern of behavior used to gain power and control. Learning the characteristics of an unhealthy relationship can help Virginians see red flags in their partners.
Web address:
https://www.thehotline.org/
National Domestic Violence Hotline
PO Box 90249
Austin, Texas 78709
Administrative Line: 737-225-3150
Hotline: 800.799.SAFE (7233)
TTY 800.787.3224
Find local resources, help develop a safety plan, identify signs of abuse, and support in deciding to get to a safe place.
In Virginia: (800) 552-7096
Out-of-state: (804) 786-8536
Hearing-impaired: (800) 828-1120
Local Departments of Social Services
The Virginia Department of Social Services operates a CPS Hotline 24/7 to support local social services departments by receiving child abuse and neglect reports and referring them to the appropriate local social services department. Trained Protective Services Hotline Specialists staff the CPS Hotline.
Regulatory Services
Web address:
https://www.osha.gov/
800-321-6742 (OSHA)
VA Headquarters:
Main Street Centre 600 East Main Street, Suite 207 Business Hours: 8:00am – 4:30pm ET
Richmond, VA 23219
(804) 371-2327
(804) 371-6524
Write to OSHA:
U.S. Department of Labor
Occupational Safety & Health Administration
200 Constitution Avenue, NW
Room Number N3626
Washington, D.C. 20210
With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to ensure workers’ safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance.
Web address:
https://www.dol.gov/agencies/ofccp
Phone:
1-800-397-6251
(TTY 1-877-889-5627)
U.S. DEPARTMENT OF LABOR
200 Constitution Ave NW
Washington, DC 20210
www.dol.gov
The OFCCP protects workers, promotes diversity, and enforces the law. OFCCP holds federal contractors and subcontractors responsible for complying with the legal requirement to take affirmative action and not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran. In addition, they are prohibited from discharging or otherwise discriminating against applicants or employees who inquire about, discuss or disclose their compensation or that of others, subject to certain limitations.
Web address:
https://oig.hhs.gov/fraud/care/
Online: https://oig.hhs.gov/fraud/report-fraud/index.asp
Phone: 1-800-HHS-TIPS (1-800-447-8477)
Fax: (800) 223-8164
TTY: 1-800-377-4950
U.S. Department of Health and Human Services
Office of Inspector General
ATTN: OIG HOTLINE OPERATIONS
P.O. Box 23489
Washington, DC 20026
OIG has a long history of protecting the health and well-being of HHS beneficiaries, including residents in long-term care facilities such as nursing homes and many seniors. As part of our commitment to this important work, our oversight agency collects and investigates tips and complaints about fraud, waste, and abuse in these facilities.
Web address:
https://www.dmv.virginia.gov/drivers/#disability/plates_assist.asp
Phone:
Main Number
804-497-7100
TTY: 711 or 800-828-1120 (Virginia Relay)
DMV Headquarters
P.O. Box 27412
Richmond, VA 23269
Motor Carrier Services
Virginia Department of Motor Vehicles
P. O. Box 27412
Richmond, VA 23269
DMV offers parking placards and plates for customers with temporary or permanent disabilities that limit or impair their mobility. They are also available to customers with condition that creates a safety concern while walking (examples are Alzheimer’s disease, blindness, or developmental amentia).
Web address:
https://www.vbpd.virginia.gov/policymaking.htm
Main Office:
1100 Bank Street, 7th Floor
Richmond, VA 23219
Application and selection as a participant in the Partners in Policymaking (PIP) program require time, motivation, and energy. If accepted, individuals must attend seven two-day sessions between September and April. Each session begins on Friday afternoon and concludes Saturday afternoon. Participants meet competencies by agreeing to complete homework, class assignments, and one major project.
Web address:
https://www.ssa.gov/
Phone:
1-800-772-1213
TTY 1-800-325-0778.
Social Security Administration
Office of Public Inquiries and Communications Support
1100 West High Rise
6401 Security Blvd.
Baltimore, MD 21235
Social Security provides financial protection for Americans throughout all of life’s journeys. They administer retirement, disability, survivor, and family benefits and enroll individuals in Medicare. They also provide Social Security Numbers, unique identifiers needed to work, handle financial transactions, and determine eligibility for certain government services.
Web address:
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
General inquiries: 630-792-5800
Office of Federal Relations
701 Pennsylvania Avenue NW
Suite 700
Washington, DC 20004
The Joint Commission sets standards for healthcare organizations for practice and operation. Accreditation by Joint Commission is contingent upon consistently meeting those standards. In addition, they investigate complaints without bias and with the intent to determine if the issue is a serious patient safety concern.
Web address:
Ask USA.gov a Question
Call 1-844-USAGOV1 (1-844-872-4681)
Find information on all government agencies, services, and topics at this location.
Web address:
MyVA411 main information line
800-698-2411
VA benefits hotline
800-827-1000
VA health benefits hotline
877-222-8387
GI Bill hotline
888-442-4551
VA carries out four specific missions to make good on that commitment. Veterans Health Care: Veterans Benefits: National Cemeteries: and VA’s “Fourth Mission” is to improve the Nation’s preparedness for response to war, terrorism, national emergencies, and natural disasters by developing plans and taking actions to ensure continued service to veterans, as well as to support national, state, and local emergency management, public health, safety, and homeland security efforts.
Web address:
https://www.caregiver.va.gov/
MyVA411 main information line
800-698-2411
VA benefits hotline
800-827-1000
VA health benefits hotline
877-222-8387
GI Bill hotline
888-442-4551
The Department of Veteran Affairs (VA) Caregiver Support Program (CSP) offers clinical services to caregivers of eligible and covered Veterans enrolled in the VA healthcare system. The program’s mission is to promote the health and well-being of family caregivers who care for our Nation’s Veterans through education, resources, support, and services. There is a CSP team Locator located at every VA facility.
Web address:
https://www.vdh.virginia.gov/licensure-and-certification/complaint-unit/
Virginia Department of Health
P.O. Box 2448
Richmond, Virginia 23218-2448
109 Governor Street
Richmond, Virginia 23219
The Department of Licensure and Certification inspects facilities and organizations for compliance with regulations and investigates consumer complaints regarding healthcare services. Licensed or certified organizations include but may not be limited to nursing facilities, inpatient and outpatient hospitals, home care organizations, hospice programs, dialysis facilities, clinical laboratories, and managed care organizations.
Web address:
Department of Veterans Services
James Monroe Building, 101 North 14th Street, 17th Floor
Richmond, VA 23219
info@DVS.virginia.gov
(804) 786-0286 (Phone) | (804) 786-0302 (Fax)
Provides aged or disabled veterans with rehabilitative, residential and medical care and services. The Department of Veterans Services also helps veterans and their families to present claims for veterans’ benefits to the federal government and offers veterans low-cost loans to acquire farms and homes.
Web address:
https://www.virginia.gov/services/
(804) 786-0000
P.O. Box 1475
Richmond, VA 23218
804-786-2211
Main page for locating all of Virginia’s primary services and resources provided by the government.
Web address:
https://www.dol.gov/agencies/whd
U.S. Department of Labor
AGENCY NAME
OFFICE NUMBER
200 Constitution Ave NW
Washington, DC 20210
1-866-487-9243
The Wage and Hour Division (WHD) enforces federal minimum wage, overtime pay, recordkeeping, and child labor requirements of the Fair Labor Standards Act. WHD also enforces employment standards and worker protection statutes. Additionally, WHD administers and enforces the prevailing wage requirements and other statutes applicable to federal contracts for construction and the provision of goods and services.
Web address:
https://www.vbpd.virginia.gov/ylf.htm
Main Office:
1100 Bank Street, 7th Floor
Richmond, VA 23219
More Information
Phone: (804) 786-0016
The Youth Leadership Forum (YLF) program seeks to empower young people with developmental and other disabilities to further develop their leadership skills. Students serving as Delegates from communities throughout Virginia participate in a wide range of activities and learning experiences during this summer program set on a university campus.
Rehabilitation
Web address:
https://www.dars.virginia.gov/drs/vr/
Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Henrico, VA 23229-5019
Voice: 804.662.7000
Toll Free Numbers: 800.552.5019 or 711
Videophone: 804.325.1316
E-mail: dars@dars.
The Consumer Vocational Rehabilitation (VR) program helps people with disabilities prepare for, find, and keep a job. In addition, it helps to increase their ability to live independently in their communities. The Consumer VR program works with individuals with every type of disability. VR services include but are not limited to, vocational counseling, training, and job placement.virginia.gov
Web address:
https://www.dars.virginia.gov/#gsc.tab=0
Phone:
Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Henrico, VA 23229-5019
Voice: 804.662.7000
Toll Free Numbers: 800.552.5019
Videophone: 804.325.1316
E-mail: dars@dars.virginia.gov
The Office for Aging Services of the Division for Community Living helps older Virginians live as independently as possible by coordinating and providing services to help them maintain their dignity and security. In addition, our website provides information that aging Virginians, caregivers, and their families can use in making important decisions about their lives and the lives of their loved ones.
Web address:
https://www.dars.virginia.gov/drs/transitionservices.htm#vr&gsc.tab=0
Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Henrico, VA 23229-5019
Voice: 804.662.7000
1-800-552-5019 (Voice)
1-800-464-9950 (TTY)
DRS collaborates with the public and private sectors to provide and advocate for the highest quality services that empower youth with disabilities to maximize their employment, independence, and full inclusion in society. If eligible for VR transition services, your DRS Counselor will work with you, your family and your school to develop an employment plan. This plan will include steps to help you achieve employment that is meaningful to you and that leads to a successful career.
Respite
Web address:
ARCH National Respite Network and Resource Center 703.256.2084 or ARCH Evaluation Staff 360.769.7167
The mission of the ARCH National Respite Network and Resource Center is to assist and promote the development of quality respite and crisis care programs in the United States, to help families locate respite and crisis care services in their communities, and to serve as a strong voice for respite in all forums. The Network also includes the National Respite Locator, a service to help caregivers and professionals locate respite services in their community.
Senior Care
Web address:
https://www.dss.virginia.gov/facility/search/adc.cgi
Social Services – Home Office
Street Address:
Virginia Department of Social Services (VDSS)
801 E. Main Street
Richmond, VA 23219-2901
General Information:
Ask VDSS
(804) 726-7000 (Main Agency)
(800) 552-3431 (SNAP Hotline)
citizen.services@dss.virginia.gov
Provides an online directory of adult day care centers in Virginia that offer health, social, and support services.
Web address:
https://www.dmv.virginia.gov/drivers/#applying.asp
DMV Headquarters
Virginia Department of Motor Vehicles
P.O. Box 27412
Richmond, VA 23269
Main Number
804-497-7100
TTY: 711 or 800-828-1120 (Virginia Relay)
Hours:
Monday – Friday: 8 a.m. to 5 p.m. Eastern
Saturday: 8 a.m. to 12 p.m. Eastern
Drivers are required to self-report medical conditions that may impede their driving skills. The DMV is required to investigate the self-reported conditions; reports received from law enforcement and medical professionals. In addition, drivers must provide adequate documentation from their primary physician to obtain or renew their licenses. License renewal occurs every eight years. In addition, older adults (aged 80+) must submit a vision test for their license renewal.
Web address:
https://eldercare.acl.gov/Public/Index.aspx
tel:1-800-677-1116
eldercarelocator@n4a.org
Professional association of attorneys dedicated to improving the quality of legal services provided to the aging population. NAELA sponsors continuing education on Elder Law for legal professionals and provides support to other organizations serving aging population, does not provide direct legal guidance to the public.
Web address:
https://www.naela.org/findlawyer
Research leader on aging issues; information on common age-related health problems.
Web address:
https://www.nia.nih.gov/
niaic@nia.nih.gov
tel:800-222-2225
TTY tel:800-222-4225
Research leader on aging issues; information on common age-related health problems.
Web address:
http://www.vsb.org/site/publications/senior-citizens-handbook
A free handbook which can be downloaded off the website with legal information and assistance for Senior Citizens in Virginia on topics
Web address:
Virginia Navigator Family of Websites
7501 Boulder View Drive, Suite 630
N. Chesterfield, Virginia 23225
(804) 525-7728 (phone)
(866) 393-0957 (toll-free)
info@virginianavigator.org (email)
A 501c3 non-profit, our mission is to provide helpful, free resource information associated with aging, disabilities, post-military life, and overall well-being.
Web address:
https://www.vasilc.virginia.gov/
Virginia Statewide Independent Living Council
Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Richmond, Virginia 23229
Phone: (804) 663-7817
(800) 464-9950 (TTY)
(804) 662-7663 (Fax)
The Statewide Independent Living Council (SILC) is an independent planning body working with the Centers for Independent Living (CILs) and the Department for Aging and Rehabilitative Services to increase the impact of Independent Living (IL) services in Virginia. The SILC comprises gubernatorial appointees who represent people with significant disabilities across the state, the interests of CILs, and Independent Living programs and services.
Web address:
http://vaaaa.org/
Virginia Association of Area Agencies on Aging
24 E. Cary St.
Suite 100
Richmond, VA 23219
804.545.1644
info@vaaaa.org
AAAs offer aging services, including:- Information and assistance, – Care Management, – Nutrition services (i.e., Meals on Wheels), – Legal assistance, – Services for family caregivers through the Family Caregiver Support Program (FCSP)
Web address:
https://www.elderrights.virginia.gov/
Office of the State Long-Term Care Ombudsman
Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Henrico, VA 23229-5019
Voice: (804) 565-1600
Fax: (804) 662-7663
Toll Free Number: (800) 552-3402
E-mail: Contact an Ombudsman Administrator
Ombudspersons advocate for older persons receiving long-term care services, whether the care is provided in a nursing home or assisted living facility or through community-based services to assist persons still living at home. In addition, we provide older Virginians, their families, and the public with information, advocacy, and assistance to help resolve care problems.
Substance Abuse
Web address:
https://dbhds.virginia.gov/developmental-services/substance-abuse-services
Mailing Address:
P.O. Box 1797
Richmond, VA 23218-1797
Main Office
Phone Numbers:
Phone: (804) 786-3921
Voice TDD: (804) 371-8977
Fax: (804) 371-6638
Mailing Address:
P.O. Box 1797
Richmond, VA 23218-1797
Main Office
Phone Numbers:
Phone: (804) 786-3921
Voice TDD: (804) 371-8977
Fax: (804) 371-6638
Suicide
Web address:
1-800-273-TALK 1-800-273-8255; 1-800-SUICIDE 1-800-784-2433; TTY – Hearing & Speech Impaired 1-800-799-4TTY
The 988 Suicide & Crisis Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, seven days a week, in the United States. We’re committed to improving crisis services and suicide prevention by empowering individuals, advancing professional best practices, and building awareness.
Technology
Web address:
https://www.vats.virginia.gov/
Virginia Assistive Technology System (VATS)
Department for Aging and
Rehabilitative Services (DARS)
2001 Maywill Street, Suite 202
Richmond, Virginia 23230
Voice: 804.662.7000
VATS Phone: (804) 662-9990
Toll Free Number: 800.552.5019
Toll Free TTY: 800.464.9950
The Virginia Assistive Technology System (VATS) mission is to ensure that Virginians of all ages and abilities can acquire the appropriate, affordable assistive and information technologies and services they need to participate in society as active citizens.
